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Router freedom through a Fritzbox firmware update

Summary

In 2021 Deutsche Glasfaser wanted to resolve the dispute over router freedom through talks with AVM and a FRITZ!Box firmware update. It installed an active, mains-powered fibre modem (ONT) at customers’ premises, although according to the law only passive network termination points are allowed. It charged 60 euros for removing it and threatened service restrictions.

Ideas

  • An active ONT effectively moves the network termination behind a device of the operator.
  • The law provides for a passive network termination point without its own power supply.
  • Fees and service restrictions deter customers from router freedom.

Insights

  • Where the network termination lies decides the customer’s control over their own network.
  • Rights tied to fees and hurdles are rarely used.

Facts

  • The statement came from company spokesperson Dennis Slobodian.

References

Critique

  • The report presents the legal situation as clear-cut, although network operators continued to dispute it.

Recommendations

  • Before signing a contract, clarify in writing whether your own ONT or router is allowed without extra costs.
  • If router freedom is refused, turn to the consumer advice centre and the Federal Network Agency.

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