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Why hosting backups do not replace your own backup

Summary

From a hosting provider’s perspective, Manuel Schmitt explains why multi-level provider backups matter but customers still need external backups. Manuel describes his company’s backups as multi-level. According to him, partial restores are possible in about 95 percent of the cases requested.

Ideas

  • Hosting backups are often aimed first at restoring complete systems.
  • Fine-grained restores of individual emails, tables or points in time cause considerable effort.
  • End of contract, operating errors, attacks and disputes over responsibility can make existing backups practically unreachable.
  • The necessary backup frequency follows from the data loss that is economically tolerable.

Insights

  • A backup is only as valuable as its access, granularity and tested recoverability.
  • Technical redundancy does not resolve organisational conflicts over contracts and permissions.

Facts

  • The article names accidental deletion, compromised websites and expired contracts as real risks of loss.

Recommendations

  • Keep an independent copy outside the hosting account.
  • Derive RPO and backup interval from the consequences of data loss.
  • Regularly test restoring individual files, databases and complete systems.

References

Read the original article on Hostblogger

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